Day Camp Terms and Conditions

Payment

Fees are paid in full at the beginning of the term and are non-refundable. We reserve the right to make an additional 10% charge for late payment. Your booking is only confirmed after we receive your payment in full. Payment is regarded as your acceptance of these terms and conditions.

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Cancellation

Parent/carer cancellation more than 14 days before, a full credit note issued

Parent/carer cancellation 8 to 14 days before, a credit note for 50% issued

Parent/carer cancellation 0 to 7 days before, no credit note issued

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If we have to cancel due to Government advice in light of the current COVID-19 situation, we will offer a full refund or credit note.

Children are not permitted to attend workshops, day camps or rehearsals if they should be self-isolating because:

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• they or someone in their support bubble has tested positive for or has experienced any symptoms of coronavirus.

• they have been told to self-isolate by NHS Test and Trace or the NHS COVID-19 app.

• they have arrived in the UK from a country with a high coronavirus risk.

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Care Provision

We warmly welcome all children in School Years 1 to 8. We regret that we cannot provide a crew:child ratio higher than 1:7, irrespective of a child's special needs. Children who are in Reception are welcome to join us at day camp during the summer before they start Year 1.

Arrival and Departure

The Early Drop-off (9am) and Late Pick-up (5pm) must be booked in advance. Our regular day is 10am to 4pm. Late collection is charged at £15 per child, per hour or part hour. Children are not allowed to leave day camp with anyone other than a parent or carer unless previously arranged with a crew member.

Insurance

We have full Public Liability Insurance. We cannot accept responsibility for personal property.

Behaviour

If a child is continually disruptive, we reserve the right to suspend or exclude them. No refund will be given.

Medical

In the event of illness or a serious accident, you will be contacted immediately. If this is not possible, an ambulance will be called and your child will be sent to the hospital.

Behaviour

If a child is continually disruptive, we reserve the right to suspend or exclude them. No refund will be given.

Equal Opportunities

Our activities are open to any child regardless of gender, race or disability, subject only to the availability of places.

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Last Revision: 7 January 2021