Day Camp Terms and Conditions

Payment

 

Fees are paid in full at the beginning of term and are non-refundable. We reserve the right to make an additional 10% charge for late payment. Your booking is only confirmed after we receive your payment in full. Payment is regarded as your acceptance of these terms and conditions.

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Cancellation

 

Parent/carer cancellation more than 14 days before, full credit note issued

Parent/carer cancellation 8 to 14 days before, a credit note for 50% issued

Parent/carer cancellation 0 to 7 days before, no credit note issued

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If we have to cancel due to Government advice in light of the current COVID-19 situation, we will offer a full refund or credit note.

 

COVID-19

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Children are not permitted to attend day camp if:

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• They, or a member of their family bubble, have experienced symptoms or if they know they have come in contact with someone with virus symptoms, within the previous 14 days, or if they have been advised to self isolate by the NHS Track and Trace.

• They, or a member of their family bubble has returned from a country that is not one of the COVID-19 travel corridors, within the last 14 days.

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Care Provision

 

We warmly welcome all children in School Years 1 to 8. We regret that we cannot provide a crew:child ratio higher than 1:7, irrespective of a child's special needs. Children who are in Reception are welcome to join us at day camp during the summer before they start Year 1.

 

Arrival and Departure

 

We do not allow arrival before 9.55am. Departure after 4.05pm is charged at £15 per child, per hour or part hour. Children are not allowed to leave day camp with anyone other than a parent or carer, unless previously arranged with a crew member.

 

Insurance

 

We have full Public Liability Insurance. We cannot accept responsibility for personal property.

 

Behaviour

 

If a child is continually disruptive, we reserve the right to suspend or exclude them. No refund will be given.

 

Medical

 

In the event of illness or serious accident you will be contacted immediately. If this is not possible, an ambulance will be called and your child will be sent to hospital.

 

Behaviour

 

If a child is continually disruptive, we reserve the right to suspend or exclude them. No refund will be given.

 

Equal Opportunities

 

Our activities are open to any child regardless of gender, race or disability, subject only to availability of places.

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Last Revision: 7 August 2020