Day Camp Parents Zone
February Half Term: 17 to 21 February 2020
Easter Holiday: 6 to 9 and 14 to 17 April
May Half Term: 26 to 29 May
Summer Holiday: 21 July to 28 August
Arrival and Departure
Drop off is between 9.45am and 10pm each day. Please be aware of social distancing whilst waiting. Ideally, only one parent should come to drop off their children. We will take children's temperature on arrival. Parent's will be asked to confirm verbally each morning that no member of their household is displaying any symptoms of COVID-19.
Pick up is at 4pm. Again, pease be aware of social distancing whilst waiting. Ideally, only one parent should come to pick up.
Late collection is charged at £15 per child, per hour or part hour. Please ensure that you arrive in time to collect your child at 4pm.
If at all possible, please do not bring additional siblings who are not coming to day camp to to drop off or pick up children.
We are operating a contactless signing in process. You will have completed all the required paperwork online when you booked.
Children are not allowed to leave with adults other than the parent who signs them in, unless previously arranged with us.
Drop off and collection will be outside (even if it's raining). Parents will not be permitted to enter the venue.
Children are not allowed to leave by themselves.
We do not allow any visits.
What to Bring
Children should only bring essential items with them - no additional books or toys, please.
We take no responsibility for personal items that become lost or damaged.
We are not allowed to supply, or apply sunblock and suggest that you apply it before arrival. A named hat is a good idea as we plan on being outside as much as possible.
We are unable to provide any snacks or drinks (including water).
Children must bring a named packed lunch each day along with a bottle of water (or two). We are unable to heat food or keep it cool.
We are nut free. Please do not include nuts or nut products such as peanut butter in your packed lunch. These can cause a severe allergic reaction in some children, even if they don't eat the nuts themselves.
What to Wear
Children should wear something comfortable (trousers or shorts are ideal) but please be aware that we can get messy.
Please make sure that everything is named and ensure that you take home everything at the end of the day. We will not be able to hold on to any lost property at the end of each day.
Care and Permissions
You will have completed the required care information and permissions when booking in originally. We will check these with you on the first morning.
You will have had the opportunity to give permission when you booked originally, for your child to be included in photographs and recordings.
All information exchanged with anyone involved in day camp is understood to be confidential and will be kept that way.
It is everyone's responsibility to protect children. We have a duty to report any serious concerns regarding children in our care. We take any allegations against our crew members seriously and these will be investigated immediately. Our duty to keep children safe may require us to share information with others involved in protecting children.
We do not encourage children to bring mobile phones. We do not accept any responsibility for them. If you need to contact your child or us, please use the numbers below.
We have at least one crew member who has been trained in first aid on site at all times. If your child has an accident we will administer first aid as appropriate. You will be emailed an Accident Report and informed when you collect your child.
Crew members will wear a face mask and gloves (PPE) when giving first aid.
If your child will need to take any medicine while they are with us you must complete a medicine administration form before leaving your child. We have at least one crew member on site at all times who is trained in administering emergency injections (subject to you having completed the appropriate consent).
If you have any concerns regarding our accident/emergency procedures, please do not hesitate to contact us and will be happy to talk about things with you.
Compliments and Complaints
We love to know what you think. This way we can find out about things that we do well and the things we need to improve next time. If you have a problem, please speak with Paul in person. Alternatively, you are welcome to call him on 07825 167317
We will do everything that we can, to resolve the situation to your complete satisfaction, as quickly as possible.
If you wish to make a more formal complaint, we also have a complaints book, in which you are welcome to record your concern.
If you feel unable to speak with us you are able to contact Ofsted directly: Ofsted National Business Unit Piccadilly Gate, Store Street, Manchester M1 2WD ofsted.gov.uk
21 July to 28 August
Regular Day: 10am to 4pm
Please don't bring valuables or uneccesary personal items.
Don't forget to bring a named packed lunch a full water bottle and and snacks or drink that you might need during the day.
Wear comfortable clothes, but be prepared to get messy.
No electronics, please.